Help Book Guidelines

To ensure we can continue providing the Help Book, we’ve made a few important changes. These include:

• Implementing listing guidelines and updating eligibility
• Expanded categories to allow more local supports to participate
• Bringing back advertising

Advertising revenue will help cover the annual costs of maintaining the Help Book and ensure a printed version remains available for individuals who prefer or rely on a physical copy.

We understand the new listing guidelines and advertising requirements may feel unexpected, especially for those familiar with the previous process. These changes are necessary to keep the Help Book sustainable. Thank you for your understanding.

Eligibility

We include listings for programs and services that provide direct support to individuals, families, or communities within the areas served by Camrose & District FCSS.

• Non-profit organizations are not required to purchase an ad to be included in our listings.
• For-profit organizations receive a complimentary text listing when they purchase an ad.
• Certain categories require valid accreditation, certification, or licensing in compliance with applicable industry standards. Proof may be requested during the review process.

Listing Content

Listings, both online and in print, will include basic contact information and a description. This description is limited to 3 bullet points and 375 characters. Descriptions should give users enough information to determine if they want to reach out for more information.

Categories

CDFCSS determines categories based on the needs of our community and they may change year to year.

The Help Book is divided into multiple sections, with each section containing relevant categories. Some categories may appear in more than one section. Your listing will be placed in the section that best aligns with your organization’s primary focus.

‍See below for an up to date list of categories.

New Listings and Updates

All listings are reviewed and renewed annually. If your organization currently has a listing, it will be sent to you for review and updates. If anything changes in the meantime, let us know and we’ll do our best to make the changes online.

New listings are welcome! If your organization is not currently listed and would like to be included, download the form below and submit it to digital@camrosefcss.ca.

For-profit listings are only accepted during our annual update window, but you can join our waiting list to be contacted when that window opens.

We reserve the right to edit or modify listings to ensure accuracy, consistency, and compliance with our guidelines.

Organizations that qualify for a listing in the Help Book are welcome to advertise. Advertising is only accepted once a year during our annual update period, which begins in the summer for the following year’s edition released in January.

For-profit organizations must purchase an ad each year during the annual update period to continue receiving their complimentary listing.

Ads appear in both the printed Help Book and your online directory listing, increasing your reach to the community.